Contact Us

Welcome to NEXUS Watches

At NEXUS Watches, we are committed to providing a professional and helpful customer service experience.

Whether you have a question about our watch collections, an existing order, delivery information or a return, our customer support team is here to assist you.

Customer Support

Email: Nexus-pay-ltd@proton.me

Website: https://nexuswatches.site

Customer Support Hours:
Monday to Saturday
During UK business hours

Please include your order number when contacting us about an existing purchase.

Order Enquiries

For questions relating to:

• Order confirmations and updates

• Shipping and delivery

• Product information

• Returns and refunds

• Payment enquiries

• General customer assistance

Please contact our support team by email.

Company Information

Trading Name: NEXUS Watches
Registered Company: NEXUS PAY LTD
Company Number: 17539967
Registered in: England and Wales

Registered Office Address:

Office 12, Initial Business Centre
Wilsons Business Park
Monsall Road
Manchester
M40 8WN
United Kingdom

Please note that our registered office is not necessarily a customer returns facility.

For product returns, please contact customer support to obtain the correct return instructions.

Our Commitment

We aim to handle customer enquiries professionally, transparently and in accordance with applicable UK consumer protection legislation.

Thank you for choosing NEXUS Watches.

Where Time Meets Luxury.