Privacy policy

Privacy Policy — NEXUS Watches

Last updated: 24 October 2026

1. Introduction

NEXUS Watches is operated by NEXUS PAY LTD, a private limited company registered in England and Wales under company number 17539967.

We respect your privacy and are committed to handling personal information transparently and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Website: https://nexuswatches.site
Privacy enquiries: Nexus-pay-ltd@proton.me

2. Personal Information We Collect

Depending on how you interact with our website, we may collect:

  • Name and contact details.

  • Billing and delivery addresses.

  • Order details, purchased products and transaction records.

  • Payment confirmation and relevant payment information supplied by payment service providers.

  • Customer service communications.

  • Technical information, such as IP address, browser type, device information and website usage data.

  • Marketing preferences and consent records.

Payment card information is processed by authorised payment providers. We do not need to receive or store complete card details to fulfil orders.

3. How We Use Your Information

We process personal information for purposes including:

  • Processing and fulfilling orders.

  • Arranging delivery and handling returns.

  • Providing customer support.

  • Preventing fraud and protecting transactions.

  • Meeting accounting, tax and legal obligations.

  • Maintaining website security and functionality.

  • Improving our services where lawful.

  • Sending marketing communications where permitted.

4. Lawful Bases for Processing

Depending on the activity, our lawful bases under UK GDPR may include:

Contract: Processing information necessary to fulfil purchases and provide requested services.

Legal obligation: Maintaining records and complying with applicable legal requirements.

Legitimate interests: Protecting our business, preventing fraud and improving operations, where those interests are not overridden by individuals' rights.

Consent: Where required for optional cookies, electronic marketing or other specific processing activities.

Where processing relies on consent, you may withdraw it at any time.

5. Sharing Personal Information

We may share relevant personal information with service providers that help us operate our business, including:

  • Shopify, our ecommerce platform provider.

  • Payment processing providers.

  • Delivery and fulfilment partners.

  • Customer support and technical service providers.

  • Analytics and marketing service providers, where applicable and lawfully configured.

  • Public authorities where disclosure is legally required.

We only share information where there is an appropriate lawful basis and purpose.

6. International Data Transfers

As we may use service providers or fulfilment partners outside the United Kingdom, some personal information may be transferred internationally.

Where UK data protection law requires safeguards for restricted international transfers, we will use appropriate legal mechanisms, such as applicable adequacy regulations or approved contractual safeguards.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential shopping functions, maintain security, remember preferences and, where configured, measure website performance or support marketing.

Non-essential cookies will be used only where the necessary consent or other lawful permission has been obtained.

Customers may manage applicable cookie preferences through the consent controls made available on our website.

8. Marketing Communications

We may send promotional emails only where permitted under applicable marketing and privacy legislation.

You may unsubscribe from marketing communications using the unsubscribe option provided or by contacting us.

Unsubscribing from marketing will not prevent essential order-related communications.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including contractual, accounting, legal, security and dispute-resolution requirements.

Retention periods depend on the type of information and the applicable legal obligations.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request erasure in qualifying circumstances.

  • Restrict or object to certain processing.

  • Request data portability where applicable.

  • Withdraw consent where processing relies on consent.

To exercise your rights, contact Nexus-pay-ltd@proton.me.

You may also complain to the UK Information Commissioner's Office (ICO) at https://ico.org.uk.

11. Security

We use appropriate organisational and technical measures, including security features provided by our ecommerce and payment service providers, to help protect personal information.

No internet transmission or storage system can be guaranteed to be completely secure.

12. Children's Privacy

Our products and services are intended for general retail customers and are not specifically directed towards children.

We do not knowingly seek to collect children's personal information without an appropriate lawful basis.

13. Updates to This Policy

We may update this policy to reflect operational, technological or legal changes.

The current version will be made available on our website.

14. Data Controller Contact

NEXUS PAY LTD
Trading as NEXUS Watches
Company Number: 17539967
Registered in England and Wales

Registered Office:
Office 12, Initial Business Centre
Wilsons Business Park
Monsall Road
Manchester, M40 8WN
United Kingdom

Email: Nexus-pay-ltd@proton.me
Website: https://nexuswatches.site